Privacy Policy

PhotoID - Passport, Visa & ID Photos

Last updated: July 2025

Introduction

PhotoID ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our PhotoID mobile application (the "App").

Important: PhotoID processes photos using AI technology to ensure compliance with official requirements. During processing, photos are sent to OpenAI's servers for analysis and stored for up to 30 days according to OpenAI's data retention policy.

Data Collection and Processing

Photo Processing

When you use PhotoID to process photos, your images are temporarily sent to OpenAI's servers for AI-powered analysis and compliance checking. According to OpenAI's data retention policy, these photos are stored on their servers for up to 30 days before being automatically deleted.

Data We Don't Collect

PhotoID does not collect or store:

Personal identification information (name, email, phone number)
Device location data
Contact information
Social media account information
Long-term storage of your photos

Data Storage

Local Storage

The app stores the following information locally on your device:

App preferences and settings
Processed photos (saved when you download them)
Analyzed photo previews (temporarily for review before download)
Recently used country formats

This local data is automatically deleted when you uninstall the app.

Cloud Processing

Photos are processed through OpenAI's secure servers for AI analysis. According to OpenAI's data retention policy, these photos are stored on OpenAI's servers for up to 30 days before being automatically deleted.

App Permissions

PhotoID requests the following permissions:

Camera Access

Required to take photos for ID processing. Photos are sent to OpenAI's servers for AI analysis and compliance checking.

Photo Library Access

Required to select existing photos from your gallery and save processed, print-ready results to your device.

Third-Party Services

PhotoID uses the following third-party services:

OpenAI

We use OpenAI's API for AI-powered photo analysis and compliance checking. Photos are processed through OpenAI's servers and stored for up to 30 days according to OpenAI's data retention policy. OpenAI's privacy policy applies to this processing:https://openai.com/privacy/

App Store

Subscription and billing data is handled by Apple's App Store according to Apple's Privacy Policy. We do not have access to your payment information.

Crash Reporting

We may collect anonymous crash reports to improve app stability. These reports contain no personal information.

Data Security

We implement appropriate security measures to protect your data:

Photos are transmitted to OpenAI using secure, encrypted connections
Photos are stored on OpenAI's servers for up to 30 days before automatic deletion
No personal identification data is collected or stored
Local app data is protected by your device's built-in security features
You can delete all local data by uninstalling the app

Your Rights

Since we don't collect personal data, you have complete control:

All your data remains on your device
You can delete all app data by deleting the app
You can clear app data through your device settings
No data deletion requests are needed since we have no data to delete

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact+support@neidbau.com